Notes App FAQs

What does this app do?

Shopkeeper Easy Gift Cards adds a simple form to your gift card product page that lets your customers add a “from name” and personal message to gift cards purchased at your online store.

What do the gift cards look like?

You can experience a full interactive version of the gift cards here. Our gift cards are desktop, table, mobile and print friendly.

Can I change the design of the gift card?

Yes, though this does require a one-time design or integration fee. Click here for pricing and to order.

Can I offer more than one gift card design?

Because the goal of this app is to keep buying gift cards as simple as possible, this app only supports a single design at any time, whether it’s the default design or a custom design. If you’d like the ability for more than one design, please consider one of our other Shopify gift card apps.

Do you offer refunds?

You can cancel your subscription to our service at any time. There are no long term contracts or agreements. However, we are unable to offer refunds for unused months that have already been paid for. Keep in mind that you can always try our free plan first and see if the app will work for you before paying.

How do I cancel?

To cancel, access the “Apps” page from your Shopify backend and follow the instructions. We cannot cancel your subscription for you.

Is there a limit on how many gift cards I can sell?

Each plan has a “cap” on the number of gift cards you can send every month. If you exceed this number of gift cards, we will not stop displaying or issuing gift cards, but may contact you to discuss a small additional fee based on your usage. Our goal is to be fair and offer a “cap” that fits within most store’s needs but, for higher volume stores, cover the additional costs of issuing large numbers of gift cards based on the store’s revenue.